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Quality Management Systems (also known by the abbreviated term QMS) are essentially a set of goals, aspirations, processes, procedures and policies that are used by organisations to ensure that they are consistently meeting their customer’s requirements and needs. A quality management system also helps them to continually and consistently meet their regulatory requirements too and improve their effectiveness and efficiency on an ongoing, continuous basis.

The purposes of a quality management system are multiple and can include:

  • Improving processes
  • Lowering operational costs
  • Engaging staff
  • Setting cross-organisational direction
  • Reduction of waste
  • Facilitating and identifying training needs and opportunities

If your organisation is looking to achieve ISO 9001 or ISO 14001 accreditation then get in touch today to speak to one of our advisors who can answer all of your queries and explain how we can help you. Call us on 0800 511 8230 or complete the contact form.

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News & Help Guides

Posted by Jonathan Ratcliffe, Saturday 22nd April 2017

We live in an increasingly regulatory environment, where companies are obliged to meet compliance, safety and also quality standards to operate in the marketplace. Consequently, it is important to keep up to date with all …

Posted by Jonathan Ratcliffe, Thursday 20th April 2017

Easily integrated into any business, ISO 9001 is focused on ensuring that business provides a uniform level of quality to its customers through well-defined, regularly reviewed protocols, processes and procedures. Central to any consideration of …

Posted by Jonathan Ratcliffe, Tuesday 18th April 2017

ISO 9001 – or more properly, ISO 9001:2015 – is a globally recognised standard that accredits quality management systems. Businesses who have achieved their ISO 9001 accreditation demonstrate to customers that they have an audited …

Posted by Jonathan Ratcliffe, Tuesday 11th April 2017

If you were hoping for a simple answer to the question in the headline, I’m afraid you’re going to be disappointed. Like so many statistics, this is a subject rather more complicated than it seems …

Posted by Jonathan Ratcliffe, Monday 10th April 2017

Achieving certification to the ISO 9001 quality management standard can seem like a daunting task at first, but if approached methodically and at your organisation’s own pace it can be a smooth journey. The requirements …

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